Housing Navigator

Overview

The information given below is intended to provide an understanding and appreciation of the workload of the job and its role within Encompass Housing. The job description outlines the main purposes in general terms only. You may be required to carry out other duties in order to commensurate with the job. This will not change the character or purpose of the job but will be necessary to maintain high standards of business practice. This job description may be altered from time to time to meet the changing needs of the company.

Job Summary

This position will assist individuals and families who are experiencing homelessness or are at risk of homelessness. The Housing Navigator will be responsible for outreach and engagement, helping individuals connect with the necessary resources and services to secure and maintain stable housing. 

Key Responsibilities

  • Conduct outreach to individuals and families experiencing homelessness or at risk of homelessness in various locations including shelters, street outreach, community centers, and other public spaces.

  • Build relationships with community organizations, landlords, and property managers to identify and secure housing opportunities for clients.

  • Provide assessment and support to clients to identify their needs, strengths, and barriers to obtaining and maintaining stable housing.

  • Assist clients in accessing and applying for affordable housing programs, rental subsidies, and other financial assistance as appropriate.

  • Connect clients with social service agencies, healthcare providers, and other resources to address any physical or mental health issues, financial concerns, or other barriers to housing stability.

  • Work collaboratively with other service providers that client is connected to ensure optimal service coordination.

  • Facilitate and coordinate communication between clients and landlords, property managers, and other service providers to ensure a smooth transition into permanent housing.

  • Develop and maintain client files and documentation according to agency and program guidelines including entry into HMIS and other databases.

  • Participate in regular training and professional development opportunities to stay up to date on housing policies and best practices.

  • Attend community meetings and events related to homelessness and housing to represent the agency and advocate for clients.

  • Other duties as assigned by the supervisor.

Position Requirements & Qualifications

  • Bachelor's or Master's degree in social work, public administration, or a related field preferred.

  • Bachelor's or Master's degree in social work, public administration, or a related field.

  • Knowledge and understanding of regulations related to housing development and implementation of housing programs. 

  • Experience in providing training and consultation to staff and external stakeholders.

  • Familiarity with the CalAIM  program and its requirements.

  • Strong analytical, problem-solving, and communication skills.

  • Ability to work independently and collaboratively with diverse stakeholders.

  • Proficiency in using HMIS software and other relevant technology tools.

  • Excellent organizational skills and ability to manage multiple tasks and deadlines.

  • Strong interpersonal skills and ability to establish rapport with service providers and other stakeholders.

  • Ability to travel locally to attend meetings, trainings, and conferences as needed.

To apply, please submit a copy of your resume to info@encompasshousing.org.

Encompass Housing is an equal opportunity employer and welcomes candidates from diverse backgrounds. We offer competitive salaries and benefits packages, as well as opportunities for professional growth and development.